Stayed one night prior to joining a cruise. Central location close to the main railway station, ferry and cruise terminals. Large well appointed room with toilet separate to bathroom (though still within the room). Staff welcoming and helpful. Ate elsewhere so unable to comment in that regard.
Andy
يناير ٢٠٢٥
It's in a good location. Good facilities. The room was comfortable, Good pressure on shower, good supply of toiletries, fresh milk sachets. Nespresso machine was a big plus. Friendly reception staff. Friendly housekeepers. Waiting staff were friendly and efficient.
Lesley
نوفمبر ٢٠٢٤
The staff was very helpful. I really liked them. The location is across the street from the train station (of course it's not where you can walk directly across, you have to walk a short way to the corner to cross) so that is convenient. It's about a 10 minute walk to the West Quay shopping and restaurant complex, once you find the most direct path which took us a couple of days to figure out. Past that it's what I'd call a nice, adequate hotel. Nothing to write home about. Nothing bad either.
Cheri
سبتمبر ٢٠٢٤
We stayed at Novotel for 3 nights, 2 of these nights were last minute as we could not make our onward journey due to bad weather. The staff were amazing, we arrived at the hotel quite a while before the check in time and were happy to wait but our room was ready within an hour of us arriving The rooms are spacious, comfortable and very clean The location is great, only a few minutes walk from the train station and located within a retail park with a great selection of shops and a McDonald's and TGI Fridays We didn't eat at the hotel but did have coffees which were lovely and not overpriced I would definitely stay in this hotel next time I am in Southampton
Hannah
ديسمبر ٢٠٢٤
The greeting by reception was lovely and made me feel very welcome… The room was large and had what I needed within it, along with some nice toiletries. The pillows and bedding were very snug and cosy. I liked the provision of water and milk in the fridge, plus a nice coffee machine.
Jenny
مارس ٢٠٢٥
I liked the sauna and that there was a pool! Breakfast was great-a big variety of options. The main bwd was very comfy.
Monika
أبريل ٢٠٢٤
The location was easy to find. The staff were very friendly,helpful and polite. Nothing was too much trouble. We loved the fact that on explaining that my grandchildren aged 9 and 11 were being collected for an early flight at 5:30am, the receptionist arranged for us to collect a breakfast bag for them both on leaving even though it was an extremely early start.
Barbara
مارس ٢٠٢٤
Good location, about 10 mins walking from the city centre. We arrived around 11am and they let us park even though check in time was at 3pm. The following day we checked out at around 12pm but they let us keep the car there for a few extra hours at no extra costs so we could enjoy the city for a few more hours before departing. Breakfast was quite good, both continental and full British, loads to choose from.
Giuseppe
أكتوبر ٢٠٢٤
GREAT LOCATION! Very polite staff, we arrived 2 hours earlier than our check in time, they took in our luggage, while i took the kids for lunch at McDonald's which is just less than three minutes walk away from the hotel. My kids rate our stay as 10/10 based on their experience have the pool all to ourselves🥰
Unaisi
أبريل ٢٠٢٤
We stayed overnight as a treat to my young nephews. Whilst the room was simple it was clean and well presented. Having the sofa bed meant we could all stay in one room which was perfect. The communal areas were great, the bar was nice and the staff were friendly. The kids had great fun in the pool. We did have to wait a little in the afternoon but wasn't much of an issue. The breakfast was fantastic and plentiful and the staff were brilliant at breakfast! Really helpful and friendly. Thank you! We ate out at a local restaurant in Southampton, just a short walk away.
Kerry
يناير ٢٠٢٤